Who to Contact
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​​FirstService Residential Customer Care Center (24/7) - 877.999.6491
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For day-to-day or afterhours resident inquires, concerns related to building matters, maintenance requests or administrative inquiries, contact our FirstService in-house Care Center which operates 24 hours a day, 7 days a week (877.999.6491). Calls may be escalated internally to your dedicated management team as needed.
Resident Inquiries - Moves/Work Orders/Escalation
To submit work orders or to get in touch with a member of the Management team, please visit the following site and complete a resident inquiry form https://ilsupport.fsresidential.com. Association name and unit address required; no login necessary.
Connect Resident Portal – Is Now Live!
Residents have access to association documents and can check account balances as well as open work orders through the Connect Resident Portal. Login information is required for access.
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Proof of Insurance Submission
Annually email your proof of insurance to admin.il@fsresidential.com or mail to the following address:
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Golf Villas of White Eagle
c/o FirstService Residential
2000 Center Drive, Suite B415
Hoffman Estates, IL 60192
Association Payments
To set up automatic electronic payments for your assessments, to make a one-time payment, or if you have questions on changing your electronic payment method, please contact ClickPay at 888.354.0135 or visit www.ClickPay.com\FirstService.
Assessment Payments Mailing Address
To mail payments to FirstService including payments mailed from your personal banking or online bill pay, use the address below and contact us at 800.533.7901 if you have questions.
The Golf Villas of White Eagle Club Condominium Homeowners Association
c/o FirstService Residential
PO Box 30468
Tampa, FL 33630
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Security Patrol Car
For the White Eagle Security patrol car call 630.973.0530.
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Plumbing
For all Golf Villas HOA owned sump pumps, battery back-ups, main water shut offs, outside spigots, and sewer lines call Courtesy Plumbing at 630.355.1020.
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Trash
For garbage service call Groot Industries at 630.892.9294.
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Fire and Security Protection
For your strobe light and fire protection system contact Alarm Detection Systems (ADS) at 630.844.5300.
White Eagle Master HOA
For the Master White Eagle Owners HOA call 630.820.1208.
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White Eagle TownSq App
Register on TownSq for White Eagle HOA information. If you have not received an invitation or are having problems with the app, reach out to vshah3@gmail.com or ketan@investhr.com.
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Golf Villas Website Corrections or Additions
Website corrections or additions can be directed to golfvillaswe@gmail.com.
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